Solution Articles

Difference between Outcome programs within Incidents.
The Ministry has established specific business rules regarding Suspensions and Expulsions and the allowable Program Status types based on the circumstances ...
Fri, 25 Jul, 2025 at 8:49 AM
Changing a student’s SHSM pathway
When changing a student's SHSM Pathway, you may notice that all previously earned requirements appear to disappear. This is intentional, it's design...
Mon, 7 Jul, 2025 at 1:09 PM
Removing a Date from the Calendar
In certain situations, you may need to remove a day from the school calendar—for example, to correct an inaccurately set end date for the school year. This ...
Mon, 16 Jun, 2025 at 6:19 PM
Why and Why Not a Dual Credit Course counts on your Secondary Average Class Size Report
Dual credit courses Team-taught dual credit classes are included in the calculation of SACS. This type of dual credit course will have a board-certified...
Fri, 9 May, 2025 at 1:44 PM
OSBIE – Cannot submit incident
Issue When attempting to submit an incident, you may encounter the following error:  Cause  This error typically occurs when the Principal&#...
Wed, 7 May, 2025 at 6:26 PM
Calculate Attendance Type shows students with “0.00” FTE, but student registers show 1.0
The issue affecting these students is due to their classes being flagged as non-reportable. As a result, the report will not include those scheduled cl...
Wed, 7 May, 2025 at 8:54 AM
How to add OSSC to Grad Requirements
From the board level, go to menu, setup, Graduation Requirements, Requirements. Add a new requirement with the following details  Once ...
Thu, 10 Apr, 2025 at 8:17 AM
Grade 3 and 6 EQAO – ESL – Language Learner
The EQAO system picks up ESL – Language Learner - status based on the information entered in the report card. Specifically: If the ESL box is checked on t...
Tue, 11 Mar, 2025 at 4:00 PM
Grade 3 and 6 EQAO – Accommodation information in file.
How does the accommodation information get populated in the upload file? Step 1: it will have to be entered into the system by school staff – student re...
Tue, 11 Mar, 2025 at 3:09 PM
How to Access Sparkrock Support
At edsembli, we provide 24/7 access to our support desk.   Here you can submit new requests and review all your historical ones as well.     To ac...
Mon, 16 Dec, 2024 at 5:01 PM