OTIP MPL – Class and Plan not pulling into Reports
ISSUE: Class and Plan are not configured appropriately and Class is not pulling into OTIP MPL Report.
FIX: This issue typically means there is missing configuration that needs to be reconciled before the fields will populate as expected.
Steps to Resolve
GOAL: Class and Plan need to be configured (and match) under both Board Control > Benefit > Benefit Carrier Code Maintenance module and Board Control > General Tables > Employee Group Maintenance module.
Board Control > Benefit > Benefit Carrier Code Maintenance
**Ensure Plan and Class field are populated as desired**
Note: Class field is greyed out and is not configured in this module. This value pulls from the ‘Class’ field under Employee Group Maintenance module.
Board Control > General Tables > Employee Group Maintenance
**Ensure Class and Subdivision 1 (Plan) are configured and match Carrier Code Maintenance**
Benefits > Generate HRIS File > OTIP > TEST
POSITION FILE
**Note that Class field generates under ‘Classification’ in the Position File**