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HRP 5.0 Windows Application
Compensation
7
Ontario Minimum Wage Changes 2021
Configuring Future Salary Grids and Remove Erroneous Grids
Error: No Group records Exist Covering Salary Record
Ontario Bill 124 Retro Changes Process Overview
Troubleshooting Allowance DNP Entitlement Calculations
View all 7
HRP System
6
K212 HRP Application keeps crashing.
HRP Error SOAPaction HTTP Header
Space Management Purge Functionality
K212 Error – Temp Folder and Access to the Path Denied Troubleshooting
Module Locked for Editing by [USER.NAME] - how to fix
View all 6
PAYROLL
18
Accidentally confirmed pay for one Employee.
Accidentally confirmed pay for the whole group.
Unable to post Timesheet Batches in K212 HRP Application.
Vacation Pay not Calculating during Pay Run
STAT HOL 2 Method Setup
View all 18
OTIP
15
OTIP Classification Code not showing under Position Report
OTIP Temp Casual Members not loading on MPL File
How to Configure Annualized Salary for OTIP
OTIP Termination Code Mapping Best Practices
OTIP Member Record not Loading Configuration Checklist
View all 15
OCT
1
OCT Upload Master Document
OMERS
2
OMERS NFT Knowledge Article
OMERS NFT Manual Patch Fix
OnSIS
1
HRP OnSIS Overview
EFT
1
EFT ERROR Converting Data Type Numeric to Decimal
Patch Releases
1
Patch Links no longer Supported
COWAN
3
Salary not Populating on COWAN Non-Active Report
COWAN Member Not Loading Checklist
COWAN Incorrect Termination Codes Populating
Portal
8
User is Unable to Edit Personal Information in Portal
HRP Portal Absence Entry SETUP Whole Process
HRP Portal Timesheet Entry SETUP Whole Process
Troubleshooting - User Doesn't See Options in Portal
Offence Declaration – Digital Signature Process Overview
View all 8
T4
1
Native Status T4 Box 71 SETUP
ROE
3
ROE Troubleshooting Document
How to Upload ROE to Service Canada
Print ROE Troubleshooting – Error: Must be Non-Negative
Google Authentication
2
HRP Google Authentication Setup Documentation
How to Remove Google Authentication
Staffing
1
Authorized Indicator = C Information Article
Board Control
1
Employee Group Code Naming Conventions and Considerations
DNP
1
Configuring Days Not Paid when Deductible Hours are higher than Contract Hours
General + UPDATES
6
End User Ticket Closure Process
[UPDATE] Refer to Patch Forum for Patch Release Notes
Scripts + Steps to Scramble Backup Data
Ticket Submission Template & Helpful Information
[Bill 124] Benefits/LTD Handling Methods
View all 6
Benefits
2
RBC Benefit MPL File Overview & Setup
T4 Dental Benefit Process Overview
Absences
4
Absence Auto Allocation - Error Converting Data Type Numeric to Decimal
Absence Batch Not Posting
Absence Year End Process Overview
Best Practice when Configuring New Absence Groups
CNS
1
CNS Process Overview: Config, Setup & Projection
CUPE
2
How to Configure CUPE Work Status R = Recall Status
CUPE Allowance not added in MPL Annual Income
CPP
4
2024 CPP Second Tier Enhancement Process Overview
CPP2 in T4 Year End Process Overview
How to Setup CPP Adjustment Deduction Code
New Employee Group CPP Calculations
Year Start
3
2024 Statutory Deductions Rates Process Guide
Create Statutory Deductions Error
2025 Statutory Deductions Rates Process Guide
Accounting
1
Payroll Accounting BAS File Process Overview
Timesheets
5
Timesheet Import, Upload & Batch Process
Replacement Timesheet Upload File Workaround
Removing Employee from Imported Exception Timesheet
Import Profile Maintenance Header and Trailer Configuration
FOREIGN KEY Constraint Error on Timesheet Update Import
Appraisals
1
Appraisal Setup Configuration
Workflow + Best Practices
2
PAY2PAY Process Best Practices Guidelines
Best Practice to Avoid Record Locks
STAT HOL
1
STAT HOL 2 Retro Payments Guidelines
OPC
1
Mass Update Position Control Overview
PAYROLL > Troubleshooting
6
Troubleshooting High Tax on Remedy Payment in Pay Run
Troubleshooting Overtime OT Shift Rate GL Issues
Troubleshooting Pay Period Calendar (Import) Issues
Troubleshooting Recovery Pay Issues
Troubleshooting Slight Tax Variation on Identical Employees
View all 6
Administration
1
How to Create New User Access Types for Groups
EI
1
How to Make Hours on Exception Timesheet Insurable for ROE
Debit Pay
1
Troubleshooting [OLD] Debit Pay Including Incorrect Employees
PAYROLL > Reporting Menu
1
Troubleshooting Missing OECTA File Members
PAYROLL > Overview
5
Detailed Payroll Accounting File Process Overview
How To Run Pay and Troubleshoot Pay Run Information
Pay Period Calendar & Pay Details Configuration
Pay Calendar Export & Import Process Overview
REVCAN Code Configuration and Setup